Privacy Policy
Effective Date: January 1, 2026 | Dalka Tech Solutions LLC
Company: Dalka Tech Solutions LLC | Contact: contact@dalkatech.com | Website: dalkatech.com
1. Information We Collect
We collect information you provide directly, including name, email, phone, and company information. We also collect usage data and IP addresses automatically when you use our website or platforms (including GoDalka and DalkaSchools).
2. How We Use Your Information
We use information to provide and improve our services, respond to inquiries, send communications, comply with legal obligations, and analyze usage patterns. We do not sell your personal information to third parties.
3. Cookies and Tracking
We use cookies and similar technologies to track activity on our website. You can instruct your browser to refuse all cookies. Some portions of our website may not function properly without cookies.
4. Data Sovereignty and Residency
Data collected from our users — primarily based in East Africa — is processed and stored in compliance with applicable data protection laws in the regions we serve. We do not transfer your data outside your jurisdiction without your explicit consent. Our systems are designed with data sovereignty and privacy by design as core principles.
5. Third-Party Services
Third-party service providers may access your data only to perform services on our behalf. They are obligated not to disclose or use it for any other purpose. We use only providers who comply with applicable data protection laws.
6. GDPR Compliance
If you are in the EEA or a jurisdiction with similar data protection regulations, you have rights including: access, rectification, erasure, objection to processing, restriction of processing, and data portability. Contact us at contact@dalkatech.com to exercise these rights.
7. Your Data Rights
All users have the right to know what personal information we collect, whether it is shared with third parties, and to request access, correction, or deletion of their data. We do not sell personal information to any party. To exercise your rights, contact us at contact@dalkatech.com.
8. Data Protection Compliance
We collect only information necessary for the purposes identified in this policy, obtain your consent, allow you to access and correct your information, and protect your personal information with appropriate security safeguards. We are committed to compliance with applicable data protection laws in all regions we serve, with a primary focus on East Africa.
9. Your Rights and Data Deletion
You have the right to request access to, correction of, or deletion of your personal information. To request data deletion, email contact@dalkatech.com with the subject line Data Deletion Request. We will process requests within 30 days.
10. Security Measures
We implement end-to-end encryption, multi-factor authentication, regular security audits, and role-based access controls. Our systems align with ISO 27001, SOC 2, and NIST Cybersecurity Framework standards — the same enterprise-grade standards we bring to our East African community platforms.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.
12. Contact Us
Dalka Tech Solutions LLC
Email: contact@dalkatech.com
Website: dalkatech.com
Serving the East African community with world-class, secure and compliant digital solutions.